Ruggercise® Instructor Code of Ethics and Professional Conduct
Be inclusive. We welcome and support people of all backgrounds and identities. We recommend introducing yourself to other Instructors in your region. We are a team and you never know when you might be able to help each other with class cover etc.
Be considerate. We all depend on each other to produce the best work we can as our reputation is determined by the quality of service we deliver. Your decisions will affect clients, colleagues and other Independent Instructors and you should take those consequences into account when making decisions.
Be respectful. We must work together as a team, so be respectful of someone’s else’s classes and do not start another class within 3 miles of a current Ruggercise class. If you are starting a class close by to another established class, try and choose a different day and time, so that you both have an opportunity to develop a good client base. In addition to this consider your pricing structure and try to price yourself similar to other classes close by (We do not look professional if we are simply tying to undercut each other)
Choose your words carefully. Always conduct yourself professionally. Be kind to others. Do not insult or put down others. Harassment and exclusionary behaviour aren’t acceptable. This includes but is not limited to: – Threats of violence. – Discriminatory jokes and language. – Sharing sexually explicit or violent material via electronic devices or other means. – Personal insults, especially those using racist or sexist terms. – Unwelcome sexual attention. – Advocating for, or encouraging, any of the above behaviour.
Repeated harassment of others. In general, if someone asks you to stop something, then stop. When we disagree, try to understand why. Differences of opinion and disagreements are mostly unavoidable. What is important is that we resolve disagreements and differing views constructively.
Our differences can be our strengths. We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make mistakes and blaming each other doesn’t get us anywhere. Instead, focus on resolving issues and learning from mistakes.
How do we resolve potential breaches?
We discuss. The starting point should be to have a conversation with the Instructor in which there is conflict or grounds for a potential breach. Can this be resolved between you?
We escalate. If the conflict cannot be resolved and you believe there is a breach of this agreement, then please log this with HQ via email: compliance@ruggercise.com